15 May 2019

Apprenticeship Digital Support Apprentice

QA Apprenticeships – Posted by QA Apprenticeships Falkirk, Scotland, United Kingdom

Job Description

Digital Support Apprentice

Town: Falkirk
Salary: £214.12 per week
Closing Date: 2019-07-08
Vacancy ID: 1211-0001-00017959

Company Profile:

Job Details:

An exciting opportunity has arisen within a well Established National Builders Merchants for Digital support apprentice.

Providing essential support updating an maintaining old and new client databases and marketing the company to clients. Excellent opportunity for the right individual to join a supportive team of people who all work together and share the workload.

Enthusiasm to learn , basic IT skills would be an advantage.

This role will be supported with in house training on word & excel as well as company software systems along with a nationally recognized SCQF level 6 Digital Application Support SVQ from our training provider QA.

Key Responsibilities:

  • Dealing with customers over the phone
  • Trade counter inquiries inputting orders through opal softwares systems
  • Updating stock on company opal softwares
  • Processing orders & invoices through company opal softwares
  • Updating excel and word databases
  • Dealing with email inquiries
  • Cashing up & till duties balancing takings through company software opal
  • Other sales related duties such as contacting old clients through dead database systems and introducing services as well as maintaining this database


Required Skills:

  • Good IT Skills
  • Good communication skills
  • Eagerness to learn
  • Ability to work withing a team


Additional Information:

  • Monday Friday
  • 8- 5pm
  • £11440
  • 28 days holiday including stats
  • Long term career with national company so can progress onto higher level roles with potential of other branches.
  • Various internal training opportunities available to all staff who want to develop.


Important Information

“QA’s apprenticeship programmes may be funded in part by the European Union through the European Social Fund, which supports the development of employment opportunities and a skilled workforce.”

For more information about QA Apprenticeships, please visit our website. Note: This advert may close early if a suitable candidate is found before the advertised close date is reached.

How to Apply


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Job Categories: Business/Admin, Financial Services and IT. Job Types: Apprenticeship. Job Tags: -, administration, Applications, apprenticeship, business, Digital, L3, Programme, SCO and Support. Salaries: £214.12 per week.


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