14 May 2019

Apprenticeship Digital Online Support Apprentice

QA Apprenticeships – Posted by QA Apprenticeships Glasgow, Scotland, United Kingdom

Job Description

Digital Online Support Apprentice

Town: Glasgow
Postcode: G3
Salary: £192.50 per week
Closing Date: 2019-07-13
Vacancy ID: 1211-0001-00017989

Company Profile:

An online travel who are experts in arranging holidays for disabled people with medical conditions and disabilities. They are focused on delivering a customer service taylored to the individual needs of their clients.

They also have a sister company who offer wheelchair accessible accommodation, mobility equipment hire, wheelchair adapted taxi transfers and wheelchair assistance on flights to destinations throughout the world.

Job Details:

A well known online travel agent who specialise in travel for disabled people is looking for a hardworking and motivated individual who will work well within their busy Glasgow office.

Key Responsibilities:

  • Using online chat function via company website to liaise with customers and help with queries/bookings
  • Updating database and collating information on hotels amenities available and building background on properties
  • Checking availability at properties via booking system
  • Liaising with airlines via email to arrange assistance for customers who require it
  • Uploading customer information and passport details to airline websites and issuing boarding passes to customers
  • Using various Micrcosoft packages such as exchange, excel and word on a daily basis
  • Any other ad hoc duty as when required


Required Skills:

  • Excellent communication skills-written & verbal
  • Organised and be able to prioritise their own workload
  • Team player
  • Good computer skills
  • Good time keeping
  • Willingness to learn


Additional Information:

  • Monday-Friday
  • 9am-5pm
  • £5.50 per hour
  • City Centre location


Future Career Progression:

  • Can progress within travel team or within other areas of the business within an admin role
  • Increase based on performance and on completion of diploma


Important Information

“QA’s apprenticeship programmes may be funded in part by the European Union through the European Social Fund, which supports the development of employment opportunities and a skilled workforce.”

For more information about QA Apprenticeships, please visit our website. Note: This advert may close early if a suitable candidate is found before the advertised close date is reached.

How to Apply


Apply for this Job

Job Categories: Business/Admin and IT. Job Types: Apprenticeship. Job Tags: -, administration, Applications, apprenticeship, business, Digital, L3, Programme, SCO and Support. Salaries: £192.50 per week.


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