5 Feb 2019

Apprenticeship Customer Service Apprentice

QA Apprenticeships – Posted by QA Apprenticeships Kilsyth, Glasgow, Scotland, United Kingdom

Job Description

Customer Service Apprentice

Town: Kilsyth
Postcode: G65
Salary: £230.62 per week
Vacancy ID: 1211-0001-00017269

Company Profile:

We challenge ourselves to establish our brand through our social media platforms such as Facebook, Instagram, Twitter and our official website. We aim to revolutionise the business through the eyes of our next Digital Marketing Apprentice. Apply now!

One of the UKs leading online Garden product retailers are looking for a hardworking and enthusiastic individual to join their busy team based in Kilsyth. Established in 2009, they have grown to be one of the UKs leading Garden product retailers. With over 42 years’ experience in the horticulture industry, the company was born from the desire to provide a complete online gardening experience to customers throughout the UK.

Job Details:

One of the UKs leading online Garden product retailers are looking for a hardworking and enthusiastic individual to join their busy customer service team based in Kilsyth.

Key Responsibilities:

  • Answering customer telephone calls daily dealing with sales orders and queries
  • Responding to written customer queries via email
  • Ensuring effective resolution of any customer queries or complaints in a timely fashion
  • Giving advice to customers on their products and up selling products if possible
  • Updating database

 

Required Skills:

  • Excellent written and communication skills
  • Great telephone manner
  • Patience, attentiveness, efficient time management
  • Good IT skills, including knowledge of Microsoft Office
  • Team Player
  • Willingness to learn

 

Additional Information:

  • Monday-Friday
  • 8am-5pm
  • £12000 per annum

 

Future Career Progression:

  • Scope for career progression for the right candidate
  • Salary increase on completion of apprenticeship

 

 

Important Information

“QA’s apprenticeship programmes may be funded in part by the European Union through the European Social Fund, which supports the development of employment opportunities and a skilled workforce.”

For more information about QA Apprenticeships, please visit our website. Note: This advert may close early if a suitable candidate is found before the advertised close date is reached.

How to Apply

APPLY NOW

Apply for this Job

Job Categories: Business/Admin and IT. Job Types: Apprenticeship. Job Tags: -, administration, apprenticeship, business, L3, and SCO. Salaries: £230.62 per week.

Endless.

59 total views, 3 today