Apprenticeship Sap Solution Specialist Apprentice
Sap Solution Specialist Apprentice
Salary: £140.00 per week
Closing Date: 2017-05-25
Vacancy ID: 1211-0001-00010583
Launched in 2000, we are a ‘Top of the League’ acquisition / sales outsourcer that exceeds customer targets, reduces risk and drives exceptional return on investment for clients in many sectors.
We have over 250 employees based at our Glasgow City Centre office and generate over a 150,000 sales a year on behalf of clients in the Utility, Telecommunications and Charity sectors.
Currently seeking an enthusiastic and hardworking individual to work in the compliance department of one of Glasgow’s top call centres based in the heart of Glasgow City Centre.
Responsibilities of the Apprentice
You will be assisting on many duties and projects
You will be expected to complete certain tasks. Initially with the help from the team
Working with colleagues to identify computer problems and advising on the solution
Logging and keeping records of queries
Analysing issues so you can spot common trends and underlying problems
Updating self-help documents so colleagues can try to fix problems themselves
Working with Team Manager if the problem is more serious and requires escalation
Requirements of the Apprentice
You will have:
Strong customer focus skills
A result-orientated approach and a commitment to providing excellence
A pro-active personality and can deal with resistance
Well-developed interactive skills combined with a hands-on and strong go-getter mentality
Motivation and enthusiastic, as well as being a team player
An outgoing personality and good communications skills
Someone with knowledge in IT systems and experience working in a high tech environment
Strong computing skills
5 standards (Level 1 – 3) OR 5 National Level 5 grades, both qualifications including Maths and English
Training available for the Apprentice
Starts with a 12-14 month Digital Applications apprenticeship, which consists of training in small groups and work-based assessment, covering: Presentation Software, Front end website content development, Introduction to office systems and Image and video editing.
You will gain a Diploma in Digital Application Support at SCQF6’ and a certificate for ‘Modern Apprenticeship in Digital Applications at SCQF6’. This is a fantastic opportunity to start a long and rewarding career in Digital Applications.
Benefits: (additional information)
Salary £3.50 per hour, £140 per week
How to Apply
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