27 Feb 2017

Apprenticeship Sap Solution Specialist Apprentice

QA Apprenticeships – Posted by QA Apprenticeships Glasgow, Scotland, United Kingdom

Job Description

QA Apprenticeships

Sap Solution Specialist Apprentice

Town: Glasgow
Postcode: G2
Salary: £140.00 per week
Closing Date: 2017-05-25
Vacancy ID: 1211-0001-00010583

Company Profile:

Employer Description

Launched in 2000, we are a ‘Top of the League’ acquisition / sales outsourcer that exceeds customer targets, reduces risk and drives exceptional return on investment for clients in many sectors.

We have over 250 employees based at our Glasgow City Centre office and generate over a 150,000 sales a year on behalf of clients in the Utility, Telecommunications and Charity sectors.

Currently seeking an enthusiastic and hardworking individual to work in the compliance department of one of Glasgow’s top call centres based in the heart of Glasgow City Centre.

Job Details:

Responsibilities of the Apprentice

You will be assisting on many duties and projects

You will be expected to complete certain tasks. Initially with the help from the team

Working with colleagues to identify computer problems and advising on the solution

Logging and keeping records of queries

Analysing issues so you can spot common trends and underlying problems

Updating self-help documents so colleagues can try to fix problems themselves

Working with Team Manager if the problem is more serious and requires escalation

Requirements of the Apprentice

You will have:

Strong customer focus skills

A result-orientated approach and a commitment to providing excellence

A pro-active personality and can deal with resistance

Well-developed interactive skills combined with a hands-on and strong go-getter mentality

Motivation and enthusiastic, as well as being a team player

An outgoing personality and good communications skills

Someone with knowledge in IT systems and experience working in a high tech environment

Strong computing skills

5 standards (Level 1 – 3) OR 5 National Level 5 grades, both qualifications including Maths and English

Training available for the Apprentice

Starts with a 12-14 month Digital Applications apprenticeship, which consists of training in small groups and work-based assessment, covering: Presentation Software, Front end website content development, Introduction to office systems and Image and video editing.

You will gain a Diploma in Digital Application Support at SCQF6’ and a certificate for ‘Modern Apprenticeship in Digital Applications at SCQF6’. This is a fantastic opportunity to start a long and rewarding career in Digital Applications.

Benefits: (additional information)

Salary £3.50 per hour, £140 per week

How to Apply

Job Categories: IT. Job Types: Apprenticeship. Job Tags: -, Applications, apprenticeship, Digital, IT, L3, Programme, SCO, Support, and Telecoms. Salaries: £140.00 per week.

Job expires in 1 day.

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