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8 Mar 2017

Apprenticeship Sales Support Consultant Apprentice

Prudential – Posted by Prudential Stirling, Scotland, United Kingdom

Job Description

Sales Support Consultant Apprentice with Prudential Plc

General Information
Location: Stirling, FK9 4UE
Total Vacancies: 3
Hours Per Week: 35.00
Hourly Wage: £8.45
Weekly Wage: £295.75

Short Description
We have an exciting opportunity within our Distribution business for a placement of a Sales Support Consultant apprentice within Prudential Financial Planning (PFP). This area of the business plans, develops, markets and then advises clients on savings, investment and retirement products through a team of employed Advisers/Partners. There is a high focus on customer service and building and maintaining relationships with current and potential clients.

We are seeking a self-motivated and conscientious person who will enjoy working in a varied and fast-paced environment of Sales Support within PFP. The successful applicant must be able to work to deadlines with a high level of attention to detail and excellent communication skills.

Full Description
As a PFP Apprentice you will support various teams within the sales support unit. You will be expected to communicate with internal and external customers both verbally and in writing You will learn how an employed advice team operates as well as develop a high level of customer service through practical application. You will also learn the importance of building effective relationships.

Your duties will include:

  • Issuing letters to external providers, chasing outstanding business and working on ad hoc projects as and when required.
  • Providing pre appointment information packs.
  • Working closely with back office support teams to ensure business applications are completed.
  • Answering telephone queries from both Advisers/Partners.
  • Making out bound calls to Advisers/Partners and external companies.
  • Supporting lead allocation in the area.
  • Checking and issuing correspondence on behalf of the Adviser/Partner.

Future Prospects

This is a fixed term contract for 15 months upon which the business may decide to retain, subject to the apprentice performance, headcount and available funding. If recruited into a permanent role, the individual will follow the career progression applicable to that specific role/department.

If you are interested in a career within Financial Services the Partner Support Consultants role within PFP is a great opportunity to learn about the Advice process from the ground up. You will gain exposure to the role of an Adviser as well as understanding how all of the support functions in PFP and the wider Prudential structure fits together to provide our customers with a first class experience.

Employer Description
Prudential plc is an international financial services group with significant operations in Asia, the US and the UK. We serve around 24 million life customers worldwide and have £496 billion of assets under management. We are listed on stock exchanges in London, Hong Kong, Singapore and New York.

The Group is structured around four main business units: Prudential Corporation Asia, Jackson National Life Insurance Company, Prudential UK and M&G.

  • Prudential Corporation Asia is a leading international life insurer in Asia with operations in 14 markets.
  • Jackson National Life Company is one of the largest life insurance companies in the US, providing retirement savings and income solutions to approximately 4.4 million policies and contracts in force.
  • Prudential UK is a leading life and pensions provider to approximately 7 million customers in the UK.
  • M&G is Prudential’s UK and European fund management business with total assets under management of £257.3 billion.

Prudential was founded in London in 1848 on the principles of integrity, security and prudence, and we still adhere to those principles today.

We provide protection and savings opportunities to our customers, social and economic benefits to the communities in which we operate, jobs and opportunities to our employees and financial benefits for our investors.

At Prudential we work hard to create an environment that enables everyone to flourish and we actively encourage diversity across the business.

Employer Website

Business Administration Level 3

Training Provided
Your apprenticeship shall be delivered by a blend of virtual online lectures alongside internal training and on-the-job learning, this will lead to obtaining your Business Administration Level 3 qualification.

15 months fixed term

Skills Required

  • Excellent communication skills, both written and verbally.
  • A passion to work with other people and ability to build relationships.
  • The ability to work effectively as part of a team and on own initiative.
  • Good telephone skills.
  • Moderate IT skills, experience of IT packages such as Word, Excel, Powerpoint.
  • Good customer focus.
  • Able to use initiative and learn to prioritise own workload.
  • Demonstrate flexibility.
  • Strong organisational skills and the ability to work well under pressure.
  • Attention to detail.
  • Willingness to contribute and desire to build a professional career.

Personal Qualities

This role would ideally be suited to a school leaver with some prior ‘work’ or ‘voluntary’ experience and with an interest in working within a busy sales environment with an ambition to broaden their knowledge and experience in this area.

Successful candidate will possess the following qualities:

  • Be enthusiastic, with confident attitude and friendly
  • Be self-motivated
  • Not fazed by challenges and changes
  • Be a team player working with colleagues to achieve our common goal
  • Willing to learn/ take ownership of own development – be a fast learner

Qualities Required

As a minimum, candidate will have 5 National 5 or Standard Grades with good grades in English.

Closing Date: 07/04/2017
Start Date: 26/09/2017
Interview Date: 18/04/2017

At Prudential we work hard to create an environment that enables everyone to flourish and we actively encourage diversity across the business.

How to Apply

Apply for this Job

Job Categories: Business/Admin, Financial Services, and Retail. Job Types: Apprenticeship. Job Tags: Apprentice, Consultant, Prudential, Sales, Stirling, and Support.

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