2 Feb 2018

Apprenticeship Junior Credit Controller

QA Apprenticeships – Posted by QA Apprenticeships Glasgow, Scotland, United Kingdom

Job Description

QA Apprenticeships

Junior Credit Controller

Town: Glasgow
Postcode: G2
Salary: £0.00 per week
Closing Date: 2018-05-02
Vacancy ID: 1211-0001-00014195

Company Profile:

We are looking for ambitious and hard working young people who wish to start their career in the business world.

Fortune 500 company headquartered in Los Angeles, and the world’s largest commercial real estate services and investment firm (in terms of revenue) In the UK they advise on more commercial property than any other adviser. They are a company who believe in development and progressing their staff and for a young person coming into the business at entry level, it is an amazing opportunity.

Job Details:

Key Responsibilities:

  • Effective management and administration of the Direct Debit process through liaising with occupiers, and internal customers
  • Support the end to end insurance process
  • Effective team mailbox management and distribution of tasks throughout the team, as necessary
  • Provision of any copy information required by occupiers, Clients and internal customers
  • Administration of the Direct Charges process
  • Support the year end process through obtaining the balancing service charge and budgeting information, and distributing the team
  • Support the quarterly mailing processes across the Client base
  • Responsible for liaising with other managing agents regarding information required for the transition in / out of properties
  • Document and minute all team meetings, with distribution to the team
  • Support the administration of the debtor refund process
  • Provide support to the various Client and internal reporting requirements
  • Copy Invoices / Tax Receipts
  • Form completion
  • Basic accounting processes – e.g. Zero Allocations
  • Reporting
  • Managing correspondence
  • Cash Allocations
  • Mailbox management
  • Credit Balances – Chase for bank details
  • Chasing small balances
  • Maintaining/Chasing Sold Properties
  • Holiday/Sickness cover
  • Suspense

Required Skills:

  • Good interpersonal skills and ability to quickly form professional relationships with colleagues and clients at all levels of seniority
  • Maintains a positive attitude towards routine tasks
  • Accurate and exceptional attention to detail
  • Pro-active and enjoys working autonomously and as part of a wider team
  • Confident and assertive where required
  • Flexible approach to work
  • Team player who deals effectively with colleagues and clients
  • Ability to prioritise and co-ordinate tasks efficiently ensuring all deadlines are met
  • Ability to remain calm under pressure
  • Exceptional organisational skills
  • Ability to achieve targets and strive for continual improvement


You must have at least 5 National 5 grades, both qualifications must include Maths and English.

Additional Information:

  • Monday to Friday
  • 9.00 – 17.00
  • Flexibility with hours may be required on occasion

Important Information

“QA’s apprenticeship programmes may be funded in part by the European Union through the European Social Fund, which supports the development of employment opportunities and a skilled workforce.”

For more information about QA Apprenticeships, please visit our website. Note: This advert may close early if a suitable candidate is found before the advertised close date is reached.

How to Apply


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Job Categories: Financial Services and IT. Job Types: Apprenticeship. Job Tags: -, administration, Applications, apprenticeship, business, Digital, L3, Programme, SCO, and Support. Salaries: £0.00 per week.


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