13 Feb 2018

Apprenticeship IT Systems Apprentice – Technical Support

QA Apprenticeships – Posted by QA Apprenticeships Livingston, Scotland, United Kingdom

Job Description

QA Apprenticeships

IT Systems Apprentice – Technical Support

Town: Livingston
Postcode: EH54
Salary: £269.36 per week
Closing Date: 2018-05-07
Vacancy ID: 1211-0001-00014344

Company Profile:

To apply, please use this link which will take you to the ATOS website.


Employer Description

A fantastic opportunity to join a global leader in digital services. We’re the technical and business expertise behind some of the most influential businesses in the world. And just as our clients look to us to guide them through digital transformations, we can do the same for your career via our apprenticeship program, developing you into a real business technologist.

Atos apprenticeships offer a structured learning journey, providing the technical and business skills you need to confidently take on new responsibilities. Whichever scheme you choose, you’ll earn industry-recognised qualifications. You’ll find our culture relaxed and supportive, yet focused and hardworking, and you’ll be given the flexibility to bring new ideas to the table, with guidance on hand whenever you need it.

Job Details:


As a Technical Support Apprentice, you will:

  • Be part of a dedicated team of professional support analysts
  • Provide first line technical support to key clients
  • Develop a range of technical skills, which you’ll learn to apply together with business knowledge to solve technical problems for end users and create simple, effective solutions
  • Use effective communication skills to provide an efficient service to clients
  • Learn to adapt to a range of challenges in this busy team


  • Enthusiastic about working in the IT sector
  • Good written and verbal communication skills
  • Great team players
  • Committed to solving problems
  • Have good attention to detail
  • Open to new ideas and keen to learn
  • Not afraid to ask questions
  • Ready to rise to new challenges

Qualifications required

5 GCSEs / Scottish National 5’s or equivalent at grades 4-9 / A-C (including Maths and English)

Additional information

Daily working hours: Monday to Friday, 37hrs per week


  • A permanent contract from day one
  • 25 days’ holiday, plus the option to buy up to ten more
  • Private medical insurance
  • A pension plan
  • A fully funded training program to help you achieve your qualifications
  • Access to a range of flexible benefits to tailor to your needs

Other Important Information

The apprenticeship will blend on the job experience, face to face workshops and online learning, leading to:

  • Advanced Apprenticeship Infrastructure Technician Level 3 or Scottish equivalent
  • MTA Networking Fundamentals
  • MTA Mobility and Devices Fundamentals
  • MTA Cloud Fundamentals
  • Your choice of a Microsoft MOC on-demand course
  • MCP and ICND certification

To apply, please use this link which will take you to the ATOS website.


How to Apply


Apply for this Job

Job Categories: IT. Job Types: Apprenticeship. Job Tags: -, APP, apprenticeship, IT, L3, networking, SCO, Systems, and Telecoms. Salaries: £269.36 per week.


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