8 May 2017

Apprenticeship IT Support Apprenticeship

QA Apprenticeships – Posted by QA Apprenticeships Dunoon, Scotland, United Kingdom

Job Description

QA Apprenticeships

IT Support Apprenticeship

Town: Dunoon
Postcode: PA23
Salary: £173.25 – £250.12 per week
Closing Date: 2017-08-03
Vacancy ID: 1211-0001-00011331

Company Profile:

Employer Description

You would be joining a friendly team of IT specialists who get a kick out of making a difference to their clients businesses.

Their clients range from professional services through to leisure and construction. They have office locations which allow us to respond to all our clients’ needs all across the UK.

Job Details:


  • This 2 year apprenticeship will primarily be focused around IT support and facilitating clients’ needs as first line support
  • As you grow and develop, you will take on more complex and higher level of IT support – taking into 2nd and possibly 3rd line support
  • You will also get the opportunity to go on site with more experienced members of the team throughout your apprentice to understand and learn what goes into onsite support
  • In the 2nd year of your apprenticeship you will undertake a qualification in Cyber Security, as the client is growing there is Cyber projects and will become a prominent feature in the next 12 months – having an understanding or interest in this field would be ideal


  • Team player
  • Passionate about IT
  • Eagerness to learn
  • Strong communication skills
  • Basic understanding of IT terminology
  • Hardworking
  • Ability to multi task

Qualifications requires

  • 5 standards (Level 1 – 3) OR 5 National Level 5 grades, both qualifications including Maths and English

Other Important Information

  • Salary – £9,000 – £13,000 depending on age and experience
  • Daily working hours – Monday – Friday, 9am – 5:30pm

During the two year Apprenticeship you will study:

1st Year – Systems and Networks – SCQF Level 6

2nd Year – Cyber Security – SCQF Level 8


  • Career progression
  • Higher salary

How to Apply

Job Categories: IT. Job Types: Apprenticeship. Job Tags: -, APP, apprenticeship, IT, L3, networking, SCO, Systems, and Telecoms. Salaries: £173.25 - £250.12 per week.


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