14 Jun 2018

Apprenticeship IT Support Apprentice

QA Apprenticeships – Posted by QA Apprenticeships East Kilbride, Scotland, United Kingdom

Job Description

QA Apprenticeships

IT Support Apprentice

Town: East Kilbride
Postcode: G75
Salary: £250.12 per week
Closing Date: 2018-09-09
Vacancy ID: 1211-0001-00015436

Company Profile:

Job Details:

Key responsibilities:

Working within the College’s IT Support Team you will provide high quality, computer technology support and advice to College Departments and Faculties. You’ll be providing first line support to staff and students and you’ll be troubleshooting with them to diagnose what the issue might be. You’ll then talk them through how to fix it with the new knowledge you will have gained.

  • Day to day support and maintenance of the College networks and computer equipment
  • Monitoring and reporting system availability and incidents
  • Supporting staff and students in use, expansion and development of IT services
  • Proactively escalate issues and concerns that may impact IT or the College
  • Provide support to IT and/or business critical projects
  • Provide support to IT and/or business process improvements
  • Carry out administrative duties within relative departments

Required skills:

  • The ideal candidate will be enthusiastic have a real passion for IT
  • Pro-active attitude and keen to work as part of a team
  • Well organised and able to work with a high degree of accuracy
  • Dependable, self-motivated and the ability to work independently
  • Hardworking
  • Excellent communication and customer service skills are essential in this role


You must have at least 5 National 5 grades, qualifications must include Maths and English.

Additional Information:

  • Monday – Friday
  • 8.45am – 4.30pm
  • £13000

Important Information

“QA’s apprenticeship programmes may be funded in part by the European Union through the European Social Fund, which supports the development of employment opportunities and a skilled workforce.”

For more information about QA Apprenticeships, please visit our website. Note: This advert may close early if a suitable candidate is found before the advertised close date is reached.

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Job Categories: IT. Job Types: Apprenticeship. Job Tags: -, administration, APP, apprenticeship, business, IT, L3, networking, SCO, and Systems. Salaries: £250.12 per week.


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