21 Feb 2017

Apprenticeship IT Support Apprentice

QA Apprenticeships – Posted by QA Apprenticeships Glasgow, Scotland, United Kingdom

Job Description

QA Apprenticeships

IT Support Apprentice

Town: Glasgow
Postcode: ML1
Salary: £150.00 per week
Closing Date: 2017-05-21
Vacancy ID: 1211-0001-00010509

Company Profile:

This is a fantastic opportunity to join an exciting and vibrant environment. Here, you get to earn and learn. Apply now!

You will be working for…

Europe’s leading Independent storage integrator & cloud services enabler. Delivering business agility since 1994, they help organisations across the globe reduce risk, reduce cost & deliver flexible, available & highly secure IT services. They are a multi-award winning company, with a mature, successful MCS practice & numerous Blue Chip & Public Sector customers.

Be part of QA’s 10k in Tech and add yourself to the UK’s tech explosion!

Job Details:

In this role, you will …

  • Provide support to clients
  • Assist in answering and logging IT service requests received via phone, web-logged calls or email in sufficient time
  • Proactively deal with case management
  • Help resolve general IT issues
  • Do any other duties as directed by the IT management in line with the business

Your training…

Are you a bit of a problem-solver? Eager to take your technology knowledge to the next level?

Our training programme is designed to provide you with real-world skills using the most recent IT Technologies to transform you into a highly-skilled IT Apprentice (all debt free!)Our apprenticeships blends on-the-job experience, face-to-face workshops and online learning which will teach you a range of new skills including:

  • Microsoft Windows Server 2012
  • Cloud Technologies
  • Support BYOD
  • Microsoft Windows 7/8.1 and Other Client Operating Systems
  • Mobility Solutions such as Microsoft Intune
  • Securing Devices and Networks

What qualifications will you gain?

  • SCQF 6 Qualifications (Equivalent To Working At Advanced Higher/HNC Level), SCQF 6 Qualifications (Equivalent To Working At Advanced Higher/HNC Level)
  • Vendor qualifications – Installing And Configuring Windows 7 Client (Exam Optional – Only One Exam Included*), Upgrading Your Skills To MCSA Windows 8 (Exam Optional – Only One Exam Included*), Interconnecting Cisco Networking Devices ICND1 (Exam Optional Cost), Microsoft IT Security Fundamentals (no exam), Installing and configuring Windows server 2012 (exam optional cost), Server Virtualization With Windows Server HYPER-V and System Center (Exam Optional Cost), Interconnecting Cisco Networking Devices ICND2 (Exam Optional Cost), *Apprentices can choose to take an exam in one of these courses. If they wish to do the exam for both, speak to your QA apprenticeships account manager for more information and costs
  • SCQF 8 Qualifications (Equivalent To Second Year Of Degree Study), SQA SCQF 8 Diploma in ICT and Telecommunication Professional

Programme duration: 16 – 24 month Higher IT apprenticeship (with opportunity to step off after Part 1* if you find that the training/role isn’t for you) – * If you choose to step off, you would still gain SCQF 6 qualifications equivalent to working at advanced higher/HNC level.

Who should apply…

The ideal candidate will have…

  • Excellent communication skills
  • The desire to develop their career within IT
  • The motivation to work as an individual on set tasks
  • A strong work ethic
  • The ability to work alone and work as part of a team
  • Precision, professionalism and a passion for new technologies
  • An enthusiastic, determined, hardworking and a punctual personality
  • 5 standards (Level 1 – 3) OR 5 National Level 5 grades, both qualifications including Maths and English

Other Important Information…

Daily working hours: Monday to Friday, 9:00am-5:30pm

What happens when I complete my apprenticeship…

92% of QA Apprentices secure permanent employment after finishing their IT apprenticeship.Additionally may be opportunities to undertake further learning such as Higher apprenticeships.

It only takes a minute to apply for an IT apprenticeship with QA and begin your IT career with great prospects today.

QA’s apprenticeship programmes are part-funded by ESF. The ESF is Europe’s main instrument for supporting jobs, helping people get better jobs and ensuring fairer job opportunities for all EU citizens.

Note: This advert may close early if a suitable candidate is found before the advertised close date is reached.

How to Apply

Job Categories: IT. Job Types: Apprenticeship. Job Tags: -, APP, apprenticeship, BUNDLE, IT, L3, L4, networking, SCO, Systems, and Telecoms. Salaries: £150.00 per week.

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