19 Oct 2018

Apprenticeship IT support apprentice

QA Apprenticeships – Posted by QA Apprenticeships Cumbernauld, Glasgow, Scotland, United Kingdom

Job Description

QA Apprenticeships

IT support apprentice

Town: Cumbernauld
Postcode: G68
Salary: £0.00 per week
Closing Date: 2018-10-25
Vacancy ID: 1211-0001-00016586

Company Profile:

An IT Services, Support & Reseller firm based in Scotland are looking to recruit an IT apprentice with a strong interest in IT to work in their Cumbernauld office.

An IT Services, Support & Reseller firm based in Scotland. A growing and financially-secure business, working with best-in-class technology partners including HP (Gold Partner), Dell, Microsoft (Preferred Partner), Cisco (Preferred Partner), Canon UK, and other prestige products and services. We have offices in central Glasgow and a technical services and help desk team in Cumbernauld.

Job Details:

An IT Services, Support & Reseller firm based in Scotland are looking to recruit an IT apprentice with a strong interest in IT to work in their Cumbernauld office.

Key Responsibilities:

  • Working on busy IT Helpdesk
  • Providing Remote Support to end users
  • Problem-solving IT issues
  • Using a Ticketing system and answering incoming calls from customers
  • Help resolve issues for users of desktop PCs, laptops and servers as well as attached equipment.
  • You will be working with other trainees, professional IT Technicians and senior IT Managers
  • You will be well spoken and punctual, with a real interest IT issues and a genuine desire to help others

 

Required Skills:

  • Good verbal communication skills
  • Good time keeping
  • Strong interest in IT and willingness to learn
  • Team player
  • Good organisational skills

 

Additional Information:

  • Monday-Friday 8.30am-5pm or 9am-5.30pm (can be flexible)
  • £12000 per year

 

Important Information

“QA’s apprenticeship programmes may be funded in part by the European Union through the European Social Fund, which supports the development of employment opportunities and a skilled workforce.”

For more information about QA Apprenticeships, please visit our website. Note: This advert may close early if a suitable candidate is found before the advertised close date is reached.

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Job Categories: IT. Job Types: Apprenticeship. Job Tags: -, administration, APP, apprenticeship, business, IT, L3, networking, SCO, and Systems. Salaries: £0.00 per week.

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