28 Apr 2017

Apprenticeship IT Assistant Apprentice

QA Apprenticeships – Posted by QA Apprenticeships East Kilbride, Scotland, United Kingdom

Job Description

QA Apprenticeships

IT Assistant Apprentice

Town: East Kilbride
Postcode: G75
Salary: £146.25 per week
Closing Date: 2017-07-26
Vacancy ID: 1211-0001-00011243

Company Profile:

Employer Description

This is a small but well established company based in East Kilbride and it was founded on the principle of delivering first class outsourced IT support to companies with no in-house IT department.

An exciting apprenticeship opportunity has arisen at our company. We are an independent IT services company, providing private and public sector organisations with a fully supported range of turnkey IT services. We are looking for a passionate and enthusiastic apprentice to join our team to assist with all IT functions.

Job Details:

Responsibilities

  • Installing and configuring computer hardware operating systems and applications
  • Monitoring and maintaining computer systems and networks
  • Talking staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues and providing support, including procedural documentation and relevant reports
  • Troubleshooting system and network problems, diagnosing and solving hardware or software faults
  • Setting up new users’ accounts and profiles and dealing with password issues supporting the roll-out of new applications testing and evaluating new technology
  • Expected to establish good working relationship with customers and other professionals, such as software developers

Qualities/requirements

  • Someone who has the ability to talk about technology in simple terms
  • Someone who is a logical thinker
  • An excellent problem solver with strong analytical skills
  • Someone with a passion for IT and who likes to keep up to date with the latest technology

Qualifications required

  • 5 standards (Level 1 – 3) OR 5 National Level 5 grades, both qualifications including Maths and English

Additional information

  • You will work 37.5 hours per week, Monday – Friday, 8.45am – 5.15pm
  • The salary starts at £3.90 per hour, and will rise as the apprenticeship goes on

How to Apply

Job Categories: IT. Job Types: Apprenticeship. Job Tags: -, APP, apprenticeship, BUNDLE, IT, L3, L4, networking, SCO, Systems, and Telecoms. Salaries: £146.25 per week.

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