6 Apr 2018

Apprenticeship IT Apprentice

QA Apprenticeships – Posted by QA Apprenticeships – Edinburgh, Scotland, United Kingdom

Job Description

IT Apprentice

Town: Edinburgh
Postcode: EH3
Salary: £298.12 per week
Closing Date: 2018-07-04
Vacancy ID: 1211-0001-00014836

Company Profile:

Employer Description

This company works with Healthcare Providers achieving significant, sustainable advances in performance whilst simultaneously achieving real savings.

Their service is both client and patient-focused, freeing up frontline resources to spend increased quality time with patients, handle increased patient numbers and reduce waiting times whilst also providing unparalleled value for money.

Job Details:

Job Description

To help manage and help with IT Support:

Handle all IT hardware/software support queries from staff
Phone calls
Emails
Remote Sessions
Support training sessions via ‘Skype for Business’
Fix broken hardware in office
Co-ordinate with Dell Support if required

Responsibilities and duties

IT Admin Tasks to complete when required:

Processing hardware being returned and sent out to new joiners
Setting up new joiners/administering leavers
Purchase of new equipment
Sharepoint and other admin to keep track of processes (such as joiners/leavers)
Add data bolt-ons onto Meridian phones
Managing hardware being used in the field:
Periodically ask users for Belarc files to check for unauthorised software
Data protection and confidentiality audits

On-Going IT Admin Tasks:

Managing hardware being used out in the field
AVG admin – licenses, remote admin, etc
Remote Administration via ‘Skype for Business’ or Teamviewer where required
Managing all office hardware and systems
IT Hardware – computers, printers, router, etc
Salesforce
Mozy
Office Broadband
Meridian Website
Basic Sharepoint Administration – Permissions, New folders, etc
MOT maintenance and integrity audits

IT Projects:

Website Development
Project Database
Update IT Policy
Update IT procedure controls
Re-structure Sharepoint Layout
Tools – DILOs, etc

Meridian Projects – IT Work:

Work as resource for projects to create tools
Support any tools put in place

Training:

Carry out training sessions – where required/appropriate

Desired skills

An interest in IT would be a benefit
Hardworking and passionate
Able to work well in team and individually
Good communications skills

Required qualifications

5 National Level 5 grades, including Maths and English

Working week

Monday–Friday,

9am-5:30pm

37.5hrs per week

Important Information

“QA’s Apprenticeship programmes may be funded in part by the European Union through the European Social Fund, which supports the development of employment opportunities and a skilled workforce.”