10 Feb 2017

Apprenticeship Helpdesk Administration Apprentice

QA Apprenticeships – Posted by QA Apprenticeships Edinburgh, Scotland, United Kingdom

Job Description

QA Apprenticeships

Helpdesk Administration Apprentice

Town: Edinburgh
Postcode: EH48
Salary: £173.25 per week
Closing Date: 2017-05-13
Vacancy ID: 1211-0001-00009921

Company Profile:

This is a fantastic opportunity to join an exciting and vibrant environment. Here, you get to earn and learn. Apply now!

You will be working for…

A leading property solutions company with offices across the UK providing a wide range of maintenance solutions across a large variety of sectors including education, care homes, social housing, hospitals and hotels.

Be part of QA’s 10k in Tech and add yourself to the UK’s tech explosion!

Job Details:

In this role, you will be…

  • Working within the helpdesk team
  • Answering incoming calls into the department from a variety of clients
  • Dealing with data entry
  • Typing up letters and emails

Your training…

Starts with a 12-14 month Business apprenticeship, which consists of work-based assessment, covering: IT skills, Customer service, Administration and Complaints handling. With the opportunity of a 1 Day Microsoft Office Specialist training course at our training centre.

You will gain an SVQ in Business & Administration and Microsoft Office Specialist (MOS). This is a fantastic opportunity to start a long and rewarding career in Business Administration.

Who should apply…

The ideal candidate will be…

  • Well organised
  • Able to work well within a very busy and sometimes pressurised environment
  • Interested in Business
  • Someone with 5 standards (Level 1 – 3) OR 5 National Level 5 grades, both qualifications including Maths and English

Other Important Information…

Daily working hours are from 9:00am-5:30pm, Monday-Friday

What happens when I complete my apprenticeship…

92% of QA Apprentices secure permanent employment after finishing their Business apprenticeship. Additionally may be opportunities to undertake further learning such as Higher apprenticeships.

It only takes a minute to apply for a Business apprenticeship with QA and begin your Business apprenticeship career with great prospects today.

QA’s apprenticeship programmes are part-funded by ESF. The ESF is Europe’s main instrument for supporting jobs, helping people get better jobs and ensuring fairer job opportunities for all EU citizens.

Note: This advert may close early if a suitable candidate is found before the advertised close date is reached.

How to Apply

Job Categories: Business/Admin and IT. Job Types: Apprenticeship. Job Tags: -, administration, apprenticeship, business, L3, and SCO. Salaries: £173.25 per week.

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