27 Apr 2017

Apprenticeship Desktop Support Apprenticeship

QA Apprenticeships – Posted by QA Apprenticeships Glasgow, Scotland, United Kingdom

Job Description

QA Apprenticeships

Desktop Support Apprenticeship

Town: Glasgow
Postcode: G3
Salary: £298.12 per week
Closing Date: 2017-07-24
Vacancy ID: 1211-0001-00011219

Company Profile:

Employer Description

This is a Multi-National Defence organisation.

This global science and technology solutions leader are working to solve the world’s toughest challenges in the defence, intelligence, homeland security, civil, and health markets. The company’s 33,000 employees support vital missions for government and commercial customers.

Job Details:


Duties will include:

  • Investigating issues logged by users on the helpdesk
  • Daily maintenance including backup checks and reporting
  • Perform user account management as part of the starter / leaver process
  • Contribution to central Infrastructure Services documentation and information repository
  • Support and assist with Infrastructure Services projects when called upon
  • Ensure software licensing policies are followed at all times.
  • Liaise with the Asset Manager to ensure correct asset registration and assist in stock control


Our ideal candidate will have:

  • Good written and verbal communication skills
  • Good organisational skills
  • An interest in new technologies
  • The ability to priorities and work methodically
  • The ability to clearly document processes

Qualifications required

5 standards (Level 1 – 3) OR 5 National Level 5 grades, both qualifications including Maths and English

Additional information

You will work 37.5 hours per week – 9am-5:30pm, Monday to Friday

Benefits/ Other Important Information

92% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally may be opportunities to undertake further learning such as Higher apprenticeships. Apply now for an apprenticeship with QA and begin your career with great prospects today. For more information about QA Apprenticeships, please visit us on our website: qa.com/apprenticeships

How to Apply

Job Categories: IT. Job Types: Apprenticeship. Job Tags: -, APP, apprenticeship, Development, IT, L3, SCO, Software, Telecoms, and Web. Salaries: £298.12 per week.


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