7 Jun 2018

Apprenticeship Customer Service & Administration Apprentice

QA Apprenticeships – Posted by QA Apprenticeships Glasgow, Scotland, United Kingdom

Job Description

QA Apprenticeships

Customer Service & Administration Apprentice

Town: Glasgow
Postcode: G74
Salary: £220.12 per week
Closing Date: 2018-09-04
Vacancy ID: 1211-0001-00015402

Company Profile:

This is a fantastic opportunity to learn new skills dealing with popular, exciting products and who has the desire to support people through the business. The successful candidate will be working towards a Digital Applications Advanced Modern Apprenticeship Diploma.

You’ll be working for a specialist repair centre that tackles all forms of gadget damage in East Kilbride.

Job Details:

Key responsibilities:

  • To always deliver a friendly service, smiling, greeting and making eye contact with every customer you come into contact with
  • Working on tills accurately and efficiently, to provide a positive customer experience.
  • Carry out stock replenishment, ensuring all areas of the store remain tidy
  • Working as an active member of the team, supporting colleagues in all tasks
  • Meeting high standards of display and visual merchandising to ensure the store is well presented.
  • Carrying out day to day accounts duties on both sales and purchase ledgers
  • Liaising with customers and suppliers to resolve queries
  • Helping to ensure that customer requirements and expectations are fulfilled
  • Strong Communication Skills
  • IT proficient
  • Numerate, with an eye for detail
  • Enthusiasm for learning

Required skills:

  • High attention to detail
  • Good confident telephone manner
  • Good communication skills
  • Good organisational skills
  • Good time management skills
  • Good knowledge of Microsoft Office Packages
  • Previous work experience in a customer service environment would be desirable but not essential

The successful candidate will be expected to attend work punctually, have a desire to progress and be able to work on their own initiative.


You must have at least 5 National 5 grades, qualifications must include Maths and English.

Additional Information:

  • Monday – Friday
  • 9.00am – 5.00pm
  • £11446

Important Information

“QA’s apprenticeship programmes may be funded in part by the European Union through the European Social Fund, which supports the development of employment opportunities and a skilled workforce.”

For more information about QA Apprenticeships, please visit our website. Note: This advert may close early if a suitable candidate is found before the advertised close date is reached.

How to Apply


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Job Categories: Business/Admin and IT. Job Types: Apprenticeship. Job Tags: -, administration, Applications, apprenticeship, business, Digital, L3, Programme, SCO, and Support. Salaries: £220.12 per week.


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