8 Aug 2018

Apprenticeship Business Support Apprentice

QA Apprenticeships – Posted by QA Apprenticeships Glasgow, Scotland, United Kingdom

Job Description

QA Apprenticeships

Business Support Apprentice

Town: Glasgow
Postcode: G2
Salary: £192.38 – £230.62 per week
Closing Date: 2018-11-05
Vacancy ID: 1211-0001-00015962

Company Profile:

Our client is one of Scotland’s leading personal injury firms processing several thousand claims a year. They pride themselves on a first class, cost-effective claims handling legal service for motor insurers, legal expenses insurers, insurance brokers and individual clients in Scotland.

Job Details:

This is an exciting opportunity for the right person to join a great company who has the desire to support people through the business. This is fantastic opportunity to learn new skills and start a very rewarding career.

Key Responsibilities:

To plan and effectively manage a case load of claims through provision of an efficient and timely claims handling service in accordance with service standards.

  • Key Accountabilities – Once Fully Trained:
  • To process own caseload, with supervision
  • Make up and computer input of allocated claims
  • Dealing with all new claims correspondence
  • Establishing liability and indemnity on all claims within the allocation
  • Negotiation of claims through to conclusion
  • Maintaining an effective diary regime
  • Referring any claim to the appropriate team leader should the nature of the Claim change or deteriorate

Full training will be provided

Required Skills:

  • Strong academic results (particularly English & Mathematics)
  • Excellent written and verbal communication skills with the ability to use a range of communication styles;
  • Plans, prioritises and prepares in advance to maximise efficiency and meet deadlines
  • Excellent interpersonal skills with the ability to build relationships, influence and gain the respect of colleagues;
  • Computer Literacy with the ability to adapt to new technologies


You must have at least 5 National 5 grades, qualifications must include Maths and English.

Additional Information:

  • Monday – Friday
  • 9.00am – 5.30pm
  • £10000 – £12000

Important Information

“QA’s apprenticeship programmes may be funded in part by the European Union through the European Social Fund, which supports the development of employment opportunities and a skilled workforce.”

For more information about QA Apprenticeships, please visit our website. Note: This advert may close early if a suitable candidate is found before the advertised close date is reached.

How to Apply


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Job Categories: Business/Admin and IT. Job Types: Apprenticeship. Job Tags: -, administration, apprenticeship, business, L3, and SCO. Salaries: £192.38 - £230.62 per week.


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