27 Feb 2017

Apprenticeship Apprentice IT Helpdesk Engineer

QA Apprenticeships – Posted by QA Apprenticeships Stirling, Scotland, United Kingdom

Job Description

QA Apprenticeships

Apprentice IT Helpdesk Engineer

Town: Stirling
Postcode: FK7
Salary: £127.50 per week
Closing Date: 2017-05-25
Vacancy ID: 1211-0001-00010569

Company Profile:

The company formed in 2005, SARN Technologies Ltd originally provided data storage and on-line archiving solutions. The company has expanded and developed since then, going from strength to strength in providing high quality business I.T. solutions.

Job Details:

Responsibilities of the IT Systems & Networking Apprentice

  • Working mainly on our busy helpdesk
  • Remote support, maintenance and break/fix of both Hardware and Software located on customer’s sites.

Requirements of the IT Systems & Networking Apprentice

  • Some on-site maintenance is required so a full driving licence would be beneficial
  • A good understanding of Microsoft Windows 7, 8 & 10
  • Experience with various brands of routers and networking equipment
  • Experience of working with, and troubleshooting, wired and wireless networks with a good understanding of TCP/IP
  • Excellent communication skills, verbal and written, including a confident and polite manner when talking to customers
  • Good organisational and troubleshooting skills, including time management, and the ability to multi-task and prioritise your own workload
  • You must have at least 5 standards (Level 1 – 3) OR 5 National Level 5 grades, both qualifications must include Maths and English.

Training available for the IT Systems & Networking Apprentice

Start with a 12-14 month IT apprenticeship, which consists of training in small groups and work based assessment covering: Operating systems, Server administration, Customer support, Networking and Security.

You will gain a Diploma for Information Technology & Telecommunications Professionals SCQF Level 6 plus MCP in Windows 7/8 Configuration and Interconnecting Cisco Networking Devices Part 1. This is a fantastic opportunity to start a long and rewarding career in IT.

How to Apply

Job Categories: IT. Job Types: Apprenticeship. Job Tags: -, APP, apprenticeship, BUNDLE, IT, L3, L4, networking, SCO, Systems, and Telecoms. Salaries: £127.50 per week.


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