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9 Apr 2018

Apprenticeship Administrative and Finance Assistant

QA Apprenticeships – Posted by QA Apprenticeships Edinburgh, Scotland, United Kingdom

Job Description

QA Apprenticeships

Administrative and Finance Assistant

Town: Edinburgh
Postcode: EH16
Salary: £230.62 – £337.12 per week
Closing Date: 2018-07-05
Vacancy ID: 1211-0001-00014849

Company Profile:

We encourage our candidates to learn the ins and outs of how our business operates. We are interested in an administrator to be collective in their thought process whilst able to priorities and manage their workload.

We are looking for someone to provide effective Administrative and Finance support at our clients national office. They are a friendly charity, geared to helping the people with mental health issues in Scotland.

Job Details:

Key Responsibilities:

Administrative Support

  • Welcome callers and visitors to the national office
  • Provide an effective reception service to all stakeholders (the public, funders,
  • media, people who use the service and providers), including taking appropriate
  • action with incoming calls or redirecting as appropriate
  • Assisting staff across the organisation with queries and requests
  • To undertake standard office administration duties including reception, filing,
  • photocopying, ordering stationery/equipment and the processing of incoming and
  • outgoing mail
  • Assist the Officer Supervisor with administrative tasks relating to HR, PVG checks
  • and recruitment
  • Providing support in the administration and development of leaflets and other
  • publications
  • Maintain, develop and improve efficient and effective manual and electronic
  • systems for the organisation
  • Assist with the administration of national events and arrange meetings/set-up
  • rooms, refreshments etc; arrange any travel/accommodation as necessary
  • Undertake any other reasonable duties as required
  • Information and Communications Support
  • In the absence of the Information Officer assist in dealing with calls to the
  • Information Line
  • Signpost people who call to other appropriate services/organisations
  • Support fundraising events as needed

Finance Support

  • Support the Finance Manager and Finance Officer with administrative tasks
  • relating to finance and payroll as needed
  • Maintain systems for the purchase and distribution of staff phones/mobile phones,
  • computers and other equipment
  • Maintain systems for setting up/cancelling or changing staff email accounts as
  • part of the administration of systems
  • Deal with queries/changes around the organisation’s telecoms and IT needs
  • General Duties
  • To participate in regular support and supervision and an annual appraisal
  • To be willing to undertake training and be committed to on-going personal and
  • professional development
  • To adhere to the values, approach and policies of Support in Mind Scotland
  • To comply with all necessary health and safety arrangements
  • To undertake any additional and appropriate functions as required. Any
  • additional duties will usually be to cover unforeseen circumstances or changes
  • in work, and will usually be compatible with the regular type of work. If an
  • additional task or responsibility becomes a regular and frequent part of the job,
  • it will then be included in the job description following consultation with the postholder
  • Attend staff meetings and contribute suggestions and ideas
  • Deputise for the Office Supervisor

Required Skills:

  • Good level of IT knowledge including ability use word, spreadsheets, presenting data and utilise email applications.
  • Experience of using Microsoft Office/Office365/Financial Accounting Packages
  • Create and maintain complex filing systems 2 Use of scanning and printing equipment
  • General office administration 3 Electronic document management
  • Excellent verbal and written communication skills
  • Organising events/ conferences
  • Good analytical, problem solving, decision making abilities and application of judgement to find solutions to administrative problems
  • Understanding of mental illness and mental health issues
  • Excellent team working skills but able to work on own initiative
  • Experience working with confidential information
  • Previous administration experience in a busy operational environment
  • Experience of writing administrative procedures

Professional and Personal Attributes:

  • Is committed to empowerment of people affected by mental illness, including carers
  • Understands the importance of self-organisation, priorities and flexibility
  • Able to work on own initiative and as part of a team and able to prioritise tasks across a number of simultaneous workstreams
  • Able to handle sensitive and confidential matters effectively
  • Approachable, diplomatic, polite and professional
  • Can respond to people who may be distressed in a calm reassuring fashion
  • Can give and accept constructive criticism
  • Able to work in a busy environment, often to tight deadlines
  • Is committed to Equal Opportunities/Health & Safety
  • Conscientious and motivated


You must have at least 5 National 5 grades, qualifications must include Maths and English.

Additional Information:

  • 35 hours per week
  • £12,000 – £17,529 depending on experience

Important Information

“QA’s apprenticeship programmes may be funded in part by the European Union through the European Social Fund, which supports the development of employment opportunities and a skilled workforce.”

For more information about QA Apprenticeships, please visit our website. Note: This advert may close early if a suitable candidate is found before the advertised close date is reached.

How to Apply


Apply for this Job

Job Categories: Financial Services and IT. Job Types: Apprenticeship. Job Tags: -, administration, apprenticeship, business, L3, and SCO. Salaries: £230.62 - £337.12 per week.


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